The gas industry today is constantly changing, with increasing demands on office and field personnel. Initially there was FERC (Federal Energy Regulatory Commission) Order 636 that forced the gas measurement departments into the electronic age. Next, corporate downsizing has required the gas measurement groups to perform at the same level of integrity in the measurement of gas with reductions in staff of up to 60%. Then GISB (Gas Industry Standards Board) made its way into the gas measurement department through proposed standardization. Today hourly processing requirements with a daily closing schedule is knocking on the door and has already arrived at some locations. To meet these demands timely communication between the office and field employees is required. Both of these locations (field and office) have been impacted with increased workloads and constant upgrades in equipment and software. With all of this occurring, it is very easy to overlook one of the key links to accurate measurement and that is communication. By the time that a gas day has started at a meter site on a chart recorder or an RTU (Remote Transmitting Unit) until the volume has been calculated or verified in the corporate office, anywhere from 1 to 35 days can pass with as many as 8 to 10 people handling each individual volume record. With this many people involved covering that span of time, communication becomes a vital part of the measurement process