Tom Pendleton is the Director of Operations Support for the Southern Gas Association, Dallas, Texas. Research, graphics, and charts for this White Paper and related Power Point presentation were created or otherwise provided by PenEdu Learning, LLC, Shreveport, Louisiana. PenEdu Learning. LLC is responsible for the content of this White Paper.
Introduction
Can the effectiveness of skills training be measured? A Region Director friend of mine who works for a large natural gas pipeline company complained that his new measurement employees (new hires and experienced personnel that have transferred into gas measurement) are not performing required tasks and activities to his expectations. “My over-pressure protection & measurement equipment supplier, two month ago, presented a free, 1- day training session on “How to Test a Relief Valve Set Point”. I paid for donuts and lunch! We told them exactly how to do it. “My employees just don’t get it”.